CFTools only accepts Credit Cards and SEPA debits. SEPA debits are only available for users with an EU bank account and must be requested during the initial rollout.
Please ensure that you're using a valid payment method before changing your plan type or activating subscriptions.
Add or update payment methods
A primary payment method is required to process payment for products and services.
To add or update your primary payment method,
1. Log in to the dashboard
2. Click My CFTools Cloud
3. Click Billing
4. Click Payment Methods
5. If there is no payment method on file, the Payment Method prompt will be displayed. Otherwise, click Add Primary Payment Method next to your current payment method and the Payment Method dialog opens.
6. Enter the required information based on the payment options below.
- If paying by credit card:
- Enter all the information required under the Credit Card Details form.
- If paying by PayPal
- Click the PayPal logo.
- Follow the online instructions until PayPal returns you to the Payment Method dialog where you can continue with your set-up.
- Verify that your PayPal username now appears next to the PayPal logo.
- If paying by SOFORT / SEPA bank debit
- Click the SOFORT / SEPA bank debit logo.
- Follow the online instructions until SOFORT / your bank returns you to the Payment Method dialog where you can continue with your set-up.
- Verify that the last 4 digits of your bank account now appear.
- If paying by CFTools Wallet
- To charge your wallet by crypto currency, simply click on the Charge Wallet button located under Payment Methods within your Billing portal.
- Follow the online instructions until you are returned to the Payment Method dialog where you can see the new wallet balance.
7. Review the payment method and contact information to ensure it's accurate.
8. To finish, click Confirm.
Payment Method Security
Credit Card, SEPA debit and PayPal payments are processed by our payment processor Stripe. Stripe is PCI Level 1 certified and use the best-in-class security tools and practices to maintain a high level.
We at CFTools never see your credit card details or handle them at all. They are directly transmitted to Stripe via a secure TLS connection.
SOFORT bank debit relay
CFTools Cloud accepts SOFORT as payment provider using a relayed SEPA bank debit. SOFORT will handle the retrieval of your bank account information and initiate any subsequent bank debits on their end. The SEPA bank debit mandate will be created with SOFORT instead of CFTools Cloud directly.
In order to facilitate this option, SOFORT creates a 1,00 € charge on your bank account. This charge will be automatically returned by SOFORT within one to three days, based on your bank's processing time.
